REVISTA DE ADMINISTRAŢIE PUBLICĂ ŞI POLITICI SOCIALE
The Public Administration and Social Policies Review
 
Thursday, 22 June 2017
COMPANY CONFLICT MANAGEMENT AND THE ROLE OF THE LEADER PDF Print E-mail

COMPANY CONFLICT MANAGEMENT AND THE
ROLE OF THE LEADER


Cristian MĂDUŢA
Vasile Goldiş Western University of Arad
Faculty of Humanistic, Political, and Administrative Sciences
Arad, Romania
Tel.: 004-074292114 E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Abstract

Taking decisions involves certain risks and uncertainties, both individually and
collectively. Decision making is the art of choosing the most appropriate solution
of all the available ones; the choice will be made using one of the three possible
situations regarding the existing data: certainty, risk or uncertainty. This paper
will present some of the management strategies and the techniques used by a
leader in order to overcome conflictual situations.


Keywords: conflict management, management strategies, communication,
decision making process

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