PUBLIC BUREAUCRACY
AND SERVICE DELIVERY IN NIGERIA:
THE NEO-WEBERIAN EXPLANATION
Olalekan AJIBADE
Covenant University, Department of Political Science and
International Relations, Ota, Ogun State, Nigeria
E-mail: ajibade_olalekan@yahoo.com
Jide IBIETAN
Covenant University, Department of Political Science and
International Relations, Ota, Ogun State, Nigeria
E-mail: olajide.ibietan@covenantuniversity.edu.ng
Abastract
The main objective of this paper is to examine the impact of public bureaucracy on service delivery in Nigeria using the Neo-Weberian model. With a reliance on secondary data, the paper observed that the delivery of goods and services by the government rests on the public bureaucracy and institutions of allied mandates as pivot. The Neo-Weberian model proved useful in highlighting the deficits in public service delivery in Nigeria. It infers that for the Nigerian public bureaucracy to achieve its mandate of qualitative service delivery to the populace, government should make use of professionals in the provision of the public services as reinforced in the Neo-Weberian model. The study recommends that government needs to embark on a programme for improving the working conditions of public bureaucrats as this will help to build their morale, dedication and commitment to provide efficient services.
Key words: ublic bureaucracy, service delivery, Neo-Weberianism, bureau pathology